1. What is the standard box size for packing plants?

• Seedling: The standard carton box size is 74*48*28 cm.

2. How long does it take to deliver after placing an order?

• For products in stock, we need at least 4 weeks to prepare all documents and arrange transportation after order confirmation (excluding pre-booked items).

3. How do you pack plants?

• For seedlings, we pack them in paper cartons .

4. What kind of documents can you offer?

      We can provide the following documents:

• Phytosanitary Certificate
• Cites Certificate
• Bill of Lading (B/L)
• Packing List
• Invoice and any other required documents for international trade.

5. What is the minimum order quantity (MOQ) for seedlings?

• Seedlings: 2000 pcs mix styles

6. What is the payment term?

• T/T 100% advance paymentis required 10-15 days before shipping.

7. What transportation do you use?

• We generally send plants by air to ensure they arrive in the best condition, especially for fresh plants.

8. How do you handle plant quality issues after delivery?

• If plants have quality issues, we accept claims within 48 hours after delivery. Digital photos and videos will be required to support your claim.

9. Can I get samples for a trial?

• Unfortunately, we do not provide samples due to the high cost of freightand documentation fees.

10. What should I know about the import steps?

    When importing plants, please ensure you follow these key steps:

• Phytosanitary certificatesand import permits are required for plant shipments.
• Customs clearance: You must meet the plant import regulations of the receiving country.